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Frequently Asked Questions
1. Technical Support Questions
1.1 How often do you release updates for your software?
1.2 You claim that your software is fast, but it takes more time to display a GDS file in comparison to other programs.
1.3 I am looking for software that can do some unique and specific things.
1.4 I like your software, but it does not fully do what I need.
1.5 I registered online in order to receive the trial version of your software, but I did not receive the trial version.
1.6 Can I use your libraries in my application?
1.7 I feel that certain features in EVTView should be implemented differently.

2. Formats and OS Support Questions
2.1 Can I convert to PDF?
2.2 Does EVTView support Linux?
2.3 Does EVTView support large multi-gigabyte GDS files?
2.4 I have problems with DXF files when I try to open them in EVTView.
2.5 Do you support the DWG file format?
2.6 Do you plan to support OASIS, which is a new file format that is supposed to replace GDSII?

3. Miscellaneous Questions
3.1 How do you distribute EVTView?
3.2 What kind of payments do you accept?
3.3 I canít find a manual.

Don't find your question? Ask us 
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1.1 How often do you release updates for your software?

Usually once every two-four months.

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1.2 You claim that your software is fast, but it takes more time to display a GDS file in comparison to other programs.

Usually nothing is wrong. All other software packages have some display filters enabled by default (often, they are well hidden in options, but they are there). On the contrary, EVTView does not have any filters enabled by default. If you disable the display filters in other programs, you will notice that EVTView is much faster in drawing than other programs. If you wish you can enable the "size" and "structure depth" filters in EVTView in order to speed up the drawing process.

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1.3 I am looking for software that can do some unique and specific things.

Please contact us and we will look if we can build a customized version of EVTView for you.

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1.4 I like your software, but it does not fully do what I need.

Please let us know that you need. In many cases, the solution may be in the next EVTView's update. Updates come out 4-6 times a year. And, sometimes, we can even build a special patch for you within a few days.

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1.5 I registered online in order to receive the trial version of your software, but I did not receive the trial version.

The main reason for such a thing is some sort of filtering system and our email with a trial version got stuck there. Please let us know by email and we will look for an alternative way to deliver the trial version of EVTView such as (i) we can try to send it to another email address that you provide, or (ii) we can upload the trial version to our website.

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1.6 Can I use your libraries in my application?

It may be possible. Please contact us and we will discuss it with you to see if it is possible.

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1.7 I feel that certain features in EVTView should be implemented differently.

You may be right, but we cannot know about it unless you tell us. Please do not hesitate to contact us about it. In many cases, we will try to implement your suggestion. We want to improve our software so you will like it more. By providing us with feedback, you get that you want and help us build the better software. Everybody wins.

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2.1 Can I convert to PDF?

Yes. Please install the PDF printer, for example, PDFCreator (http://www.pdfforge.org/products/pdfcreator), select it as your printer, and print.

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2.2 Does EVTView support Linux?

Yes and No. The Windows version of EVTView can be run on Linux computers with help of WineHQ (www.winehq.org), but it is not officially supported. The pure Linux version of EVTVIew is under development right now. Please contact us and let us know that you need the Linux version and we will try to speed up the process.

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2.3 Does EVTView support large multi-gigabyte GDS files?

Not yet, but we are working on it. Please let us know and we can try to speed up the process.

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2.4 I have problems with DXF files when I try to open them in EVTView.

The support of DXF file format is limited to the following entities: ARC, BLOCK, CIRCLE, ELLIPSE, INSERT, LINE, LWPOLYLINE, POINT, POLYLINE, SOLID, and TEXT. This set of elements is usually sufficient to represent layout in DXF. However, we continue to extend the support for DXF file format, so let us know about your problems and we will try to fix them as soon as we can.

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2.5 Do you support the DWG file format?

Not yet, but we are currently looking into it. The main problems that we face now: (i) the DWG libraries that exist on market now do not live up to our requirements due to slow speed and memory issues, (ii) our own implementation may take a considerable amount of our time. Please contact us and let us know that you need the support for DWG and we will see if we can speed up the process and, maybe, we can come up with some solution for your needs.

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2.6 Do you plan to support OASIS, which is a new file format that is supposed to replace GDSII?

We plan to support OASIS in future. Due to limited acceptance by industry, we have postponed the development of the support for OASIS. Please contact us and let us know that you need EVTView to support OASIS. In such a case, we can try to speed up the process.

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3.1How do you distribute EVTView?

Usually, by email. If you require, we can send you a CD version of EVTView. Extra shipping and handling costs apply.

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3.2 What kind of payments do you accept?

We accept credit cards (Visa, MasterCard, and American Express), checks, and money orders. Currently, we process the payments in US or Canadian dollars. Please note that credit cards will be charged in Canadian dollars according to the current exchange rate

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3.3 I canít find a manual.

Please follow this sequence of steps: (i) click Start button on your computer, (ii) select Programs, (iii) go to the folder where EVTView is installed, and (iv) click on Manual (HTML) or Manual (PDF).

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